A McDonald’s in Surprise, Arizona, has earned the dubious honor of being the lowest-rated location in the country, sitting at just 1.55 stars on Google across 745 reviews. According to a ranking by SEO Backlinks, the complaints there center on slow drive-thru times and poor service, even when the restaurant isn’t busy. One reviewer called it “by far the worst service of any McDonald’s.” The second-worst location in the US is in Goshen, Indiana, at 1.99 stars, while the best-rated McDonald’s sits in Eagle Pass, Texas, at a solid 4.25.
What makes this ranking interesting isn’t the Arizona location itself, it’s what it says about consistency. Same corporation, same menu, same training manuals, and yet the gap between the best and worst locations is nearly three full stars. That difference usually comes down to day-to-day management, staffing levels, and how much traffic a store handles. If you’ve ever driven past one McDonald’s to get to another one a few miles farther, you already understand this instinctively.
Here on the Suncoast, we’ve got our share of spots that regulars swear by and others that regulars swear about. Whether it’s a quick breakfast run before the beach or a late-night stop after a ballgame, the location you choose can make or break the whole outing. So we want to hear from you. Which McDonald’s in our area gets your order right every single time, and which one has earned a permanent spot on your avoid list?
