A systemwide technical outage hit American Airlines on Tuesday, July 28, causing major headaches for travelers across the country. The outage affected the airline’s website, mobile app, and flight booking services. Downdetector reports show the highest concentration of issues in Dallas, Los Angeles, New York, Phoenix, and Washington, D.C., but local travelers flying out of Sarasota Bradenton International Airport could feel the ripple effects too.
American Airlines confirmed the outage on Tuesday morning and apologized to customers. Their IT team is actively working to resolve the problem. For Suncoast residents planning late-summer getaways or expecting family visitors, this could mean delays, long hold times on the phone, or the need to check flight status through alternative channels.
If you are planning to fly American Airlines today or this week, we recommend calling the airline directly or checking flight boards at SRQ before heading out. Social media updates from the airline may also be helpful while the website is down. Have you been affected by the outage? Let us know in the comments below.
